Makeready expands its executive leadership team with the appointment of Josh Heidenreich as senior vice president of operations and Lou Lavaux as chief financial officer.
In these roles, Heidenreich will drive all aspects of operational leadership teams in the home office as well as hotel operations in the field, including food and beverage, while Lavaux will oversee accounting, finance, treasury, information technology, payroll and purchasing.
“With Josh and Lou joining our executive team, Makeready is exceptionally well positioned for the future,” Makeready President Eric Gavin said in a statement. “Josh’s operational expertise and Lou’s financial acumen complement our vision of redefining independent hospitality. Their leadership will be instrumental as we continue to grow while staying true to our mission of creating memorable spaces for our guests and communities.”
Heidenreich brings more than 20 years of experience in the hospitality industry, including a long tenure with Omni Hotels & Resorts, where he advanced from director of rooms to senior vice president of operations. Throughout his career, he has consistently driven operational efficiency, delivered revenue growth, and successfully managed large-scale teams. Known for fostering strong relationships with employees, partners, and investors, Heidenreich combines creativity and innovation to deliver exceptional results while empowering individuals and organizations to reach their full potential.
“I’m delighted to join Makeready at this moment of momentum and growth,” said Heidenreich. “Makeready’s ability to craft hotels and restaurants that feel deeply connected to their communities is what sets the company apart, and I’m eager to build on that foundation to further elevate the guest experience.”
Lavaux is an accomplished financial executive with deep experience in the hospitality industry. He is skilled in cash flow management, asset management, GAAP accounting, and mergers and acquisitions.
“I’m excited to step into the role of chief financial officer at such a pivotal time for Makeready,” said Lou Lavaux. “The company’s growth trajectory, passion for building brands, and bold vision for independent hospitality present an incredible opportunity. I look forward to strengthening our financial strategy and helping drive the next chapter of growth and innovation.”